Modern operating
software for
coffee shops.
Onyx OS unifies inventory, staff and service into one quiet, considered system — designed for the next generation of hospitality.
One layer for every part of how you operate.
Onyx OS connects to your existing tools and brings your operations into one clear view — inventory, people, analytics and workflows in a single surface.
Operations
Inventory tracking, opening and closing checklists, shift notes and waste logs — the quiet machinery underneath every service.
People
Staff schedules, shift coverage and role management. Know who's on, who's coming in, and how the week is staffed before it starts.
Intelligence
Hospitality-native analytics: covers per hour, labour ratio, SKU velocity. Data that surfaces what matters — not what's easy to count.
Crafted for the complexity of real service.
Inventory flow
Real-time ingredient tracking, waste logs, and predictive reorders for seasonal origins and milk.
Staff management
Dynamic schedules, role permissions and payroll exports built around the rhythm of service.
Opening & closing
Standardised checklists that adapt to each site — open faster, close cleaner, every shift.
Shift notes
A quiet logbook the whole team writes in. Hand-overs that read like a conversation, not a chore.
Analytics & insight
Hospitality-native metrics: covers per hour, labour ratio, SKU velocity — surfaced, not buried.
Multi-location
One operating layer across every site. Compare locations, replicate playbooks, scale taste.
The morning rush, quantified.
One screen for the head barista. One for ops. One for the owner. All speaking the same quiet language.
From open to close, choreographed.
- 05:40 · Pre-service
Open the building.
The opening checklist is already waiting. Walk through calibration, station prep and PAR checks. Everything logged in under ten minutes.
- 07:00 · Service begins
First pour.
Your shift lead opens the Overview. Live staff on bar, today's revenue target, and one pinned note from last night's close.
- 08:40 · Peak rush
Sixty covers an hour.
Onyx surfaces the rush as it's happening. Labour ratio, cover pace, top items. Decisions made on facts, not gut feel.
- 11:30 · Handover
Shift change.
Outgoing lead logs waste, notes any 86s, leaves a message for the afternoon. Incoming team reads the briefing before they tie an apron.
- 16:00 · Close
Reset for tomorrow.
Closing checklist complete. Shift notes archived. The operations manager reviews the day from wherever they are.
Staffing that respects the human side of service.
Build rotas, manage coverage and keep the whole team aligned. Onyx gives managers a clear picture of who's where — without the back-and-forth.
- Build and publish rotas from one place
- See who's on shift, who's covering and where you're light
- Role-based access so managers see what they need to
- Schedule visibility across all your locations
Stock that thinks a week ahead.
Know exactly what you have, what you're burning through, and what's running low — in real time. No more end-of-night surprises.
- Track stock levels across your whole counter
- Log waste, comps and 86s against what you're selling
- Get alerted when items drop below PAR
- Full inventory history, exportable any time
One system,
every city.
Compare every location side by side. Spot what's working. Replicate it everywhere else — before tomorrow's opening.
- Live order counts per location
- Labour ratio flagged when over target
- Roll out menu changes across every site at once
- Benchmark your best location against the rest
Made with operators,
not for them.
Independent cafés
Owner-operators who care about the cup. One tool for operations, people and analytics — without the bloat.
Specialty roasters
Wholesale and retail under one roof. Track inventory, log waste and keep your team aligned across both sides of the operation.
Hospitality groups
Five sites to fifty. Replicate playbooks, benchmark locations, scale taste without losing it.
Boutique hotels
All-day F&B with the rigour of a third-wave bar. Service flow that respects the guest.
Be among the first operators on Onyx OS.
We're onboarding a small group of independent cafés and hospitality operators. Early access is free while we build.
Simple terms. No small print.
Your data stays yours
Export everything — inventory history, shift logs, analytics — to CSV any time. No lock-in, no leverage.
Built on proven infrastructure
Onyx runs on Postgres with row-level security. Every workspace is isolated. Your data is not ours to monetise.
Private by default
Role-based access means baristas see what they need, managers see their location, owners see everything.
Cancel any time
No annual contracts on early access. Leave when you want, take your data with you. We earn your business every month.
“Hospitality is the art of invisible friction. Your software should be too.”
For two decades, café operators have made do with software written for accountants — spreadsheets dressed up as dashboards, point-of-sale built for chain restaurants, scheduling tools that don't understand a morning rush.
Onyx OS is a different proposition. Built alongside the operators of modern specialty cafés, it replaces the patchwork of legacy tools with a single, considered operating layer — quiet enough to disappear into service, precise enough to run a group.
The Onyx Manifesto
A private walkthrough with the founding team.
Tell us a little about your operation. We'll tailor a 30-minute session around the rituals, rotas and reports that matter most to your team.
Or write to us · [email protected]
Run your café
on something considered.
Replace four tools with one. Set up in a single afternoon. Cancel anytime — your data leaves with you.